It is a short, no-pressure conversation - no deck and no sales pitch. You tell us where you are stuck; we ask focused questions about your engineering, growth, analytics, and AI setup, then we tell you what an engagement to remove that constraint would actually look like. If we are not the right fit, we will say so.
James personally reviews every inquiry. You will normally hear back within one business day to schedule an intro call. If it is time-sensitive, call (919) 591-0923 directly.
No. The discovery call is free and there is no obligation. Every paid engagement begins only after a written scope, so you know exactly what you are paying for and what you will get before any work starts.
Nothing formal. It helps to know the one metric you most want to move, roughly where you are stuck, and your timeline. Access to your analytics or a quick site walkthrough is useful but not required for a first call.
James Fredley, the founder. Engagements are founder-led and not handed to a junior team, so the person scoping the work is the person accountable for delivering it.